FAQ’S

Welcome to Next Hub’s FAQ page!
Here you’ll find answers to the most common questions about our products, services, and policies.

1. What types of products does Next Hub sell?

We specialize in a wide range of products, including:

• Mobile and computer accessories

• Surveillance cameras and installation services

• Office furniture

• Grooming devices (e.g., hair clippers)

• Coffee machines

All our products are selected for their high quality and premium standards.

2. Are all products original and under warranty?

Yes, all products offered by Next Hub are original and covered by a manufacturer’s warranty (where applicable). Warranty terms vary by product type and brand.

3. How can I place an order?

You can place your order easily through our website by:

• Browsing products

• Adding items to your cart

• Proceeding to checkout

• Choosing your preferred payment and delivery method

If you need help, feel free to contact our customer service team.

4. What payment methods do you accept?

We currently accept:

• Cash on Delivery (COD)

• Bank transfer

• Credit and Debit Cards (Visa, MasterCard, etc.)

More payment options will be added soon.

5. Do you offer delivery services?

Yes, we deliver across Alexandria, Cairo, and other areas.
Delivery charges and estimated time will be displayed at checkout based on your location.

6. How long does delivery take?

Typically, orders are delivered within 2 to 5 business days.
Remote areas might require additional time. We will always inform you of any expected delays.

7. Can I return or exchange a product?

Yes, you can return or exchange a product within [insert number] days after receiving it, provided it is:

• Unused

• In its original packaging

• Accompanied by proof of purchase

Please refer to our full Return Policy for detailed conditions.

8. Do you provide installation services for surveillance cameras?

Yes, we offer full installation services for surveillance systems purchased from us.
Our technical team will schedule a visit based on your availability after purchase confirmation.

9. What should I do if I receive a damaged or wrong product?

If you receive a damaged, defective, or wrong product, please contact us immediately through:

• 📧 abdullahali15479@gmail.com

• 📞 01090459215

We will arrange a replacement or refund according to the situation.

10. How can I contact customer support?

You can reach us through:

• Email: abdullahali15479@gmail.com

• Phone/WhatsApp: 01090459215

• Contact form on our website

We are available from [insert working hours, e.g., 10 AM – 8 PM, Saturday to Thursday].